EDUCATION:
University of Michigan School of Information- Ann Arbor, MI, December 2009
• Master of Science in Information with specializations in Human-Computer Interaction and Social Computing
• Honors: School of Information Merit Scholarship, 1st place Social Computing Award
Iowa State University - Ames, IA, December 2007
• Bachelors of Science in Computer Science and Psychology
• Honors: National Merit full-tuition scholarship, Google Anita Borg Scholarship Finalist, Student Government Member of the Year Award, ComS 401 Best Student Project Award
• Study Abroad, University of Wales - Swansea, Spring 2007
WORK EXPERIENCE:
University of Michigan School of Information - Ann Arbor, MI - Graduate Student Research Assistant, Aug - Dec 2009, Full-time Research Intern, Jan 2010-Present
• Work with Professors Mark Newman, Paul Resnick, PhD Student Sean Munson, and Intel collaborator Margaret Morris on research involving using social computing for wellness interventions
• Planning and developing research study to interview users about how they use online health communities
• Designing and developing Steps, a social wellness Facebook application, which will be explored in an upcoming research study
• Supported the research study of Three Good Things Facebook application by conducting remote interviews with users of the application
TechSmith Corporation - Okemos, MI - UX Research Intern, May-Aug 2008 & May-Aug 2009
• Planned and conducted user research for several product teams; methods included lab usability testing, remote testing, diary studies, and surveys
• Developed recommendations based on study results, and worked with teams to collaboratively reach solutions to larger usability issues
• Launched a self-initiated project to analyze the quantitative usage data collected by Snagit and turn it into actionable insights about users
• Facilitated the creation of personas, and conducted brainstorming and design activities with several teams
University of Michigan Library - Ann Arbor, MI - UX Intern, 1/08-5/08
• Worked collaboratively with several stakeholders to evaluate and propose a new unified information architecture and user interface for library website; site has since been implemented
• Analyzed server logs and Google Analytics, conducted a survey and completed a competitive analysis to inform design decisions
Wells Fargo - West Des Moines, IA - UX Intern, 6/07-8/07
• Created a style guide and personas, and made purchasing decisions about software and equipment for use in a new usability lab
IBM Corporation - Rochester, MN - Intern, 5/06-8/06
• Designed the interface for a database optimization tool and conducted internal, informal usability tests for each design iteration
Clearsighted - Ames, IA - Usability Analyst, 1/06-12/06
• Conducted usability tests of math software and created reports with recommendations based on analysis
National Institute of Standards and Technology - Gaithersburg, MD - NSF REU Program Summer Intern, 5/04-8/04
• Collaborated with government usability scientists on a speech recognition project to create transcripts of audio recorded during usability testing
REFEREED CONFERENCE PAPERS WITH PROCEEDINGS:
Teng, C; Lauterbach, D; Adamic, A. (2010). "I rate you. You rate me. Should we do so publicly?" 3rd Workshop on Online Social Networks, Boston, MA, June 2010.
Munson, S; Lauterbach, D; Newman, M, Resnick, P. (2010). "Happier Together: Integrating a Wellness Application Into a Social Network Site," Persuasive 2010.
Lauterbach, D., Truong, H., Shah, T. & Adamic, L. Surfing a Web of Trust: Reputation and Reciprocity on CouchSurfing.com. In Proceedings of IEEE Social Computing conference 2009, Vancouver, Canada, August 29-31, 2009. 
WORKSHOPS AND WORKSHOP PAPERS:
Munson, S., Lauterbach, D., Newman, M., Resnick, P. & Morris, M. (2010) Integrating Wellness Interventions with Existing Social Network Sites, Wellness Informatics Workshop, CHI 2010, Atlanta, GA, April 2010.
Munson, S., Lauterbach, D., Newman, M., Resnick, P. & Morris, M. (2010). The Opportunity of Social Computing to Make Us Healthier Together, Workshop on CSCW Research in Healthcare: Past, Present, and Future. CSCW 2010, Savannah, GA, February 2010.
REFEREED PRESENTATIONS AND POSTERS:
Koh, S., Kuo, A., Lauterbach, D., Liebman, N. & McVittie, A. TreasureHunter: a system to increase the reuse of local used goods. Extended abstracts of CHI 2009 (student design competition), Boston, MA, April 2009.
ACADEMIC PROJECTS:
See Portfolio section for details about all my projects.
PROFESSIONAL ACTIVITIES:
• Board member of SOCHI (Student Organization for Computer-Human Interaction), April 2008 - December 2009
• HCI Student Coordinator working under Professor Mark Ackerman, September 2008 - April 2009
• Attended CHI 2009, IEEE Social Computing 2009, and Grace Hopper 2009 conferences
• Student member of ACM and UPA
UX METHODS:
- Usability testing
- Remote user testing
- Ethnography
- Personas & Scenarios
- Diary studies
- Paper prototyping
- Wireframing
- Heuristic evaluation
- Survey design
- Contextual inquiry
- Website analytics
- Cardsorting
PROGRAMMING:
- Perl
- XML
- PHP/MySQL
- Java, C++
- HTML, CSS, Javascript
SOFTWARE:
- Axure
- Omnigraffle
- Illustrator & Photoshop
- Morae & UserVue
- NVivo
- SPSS
- R
RELEVANT COURSEWORK:
- Online Communities
- Interaction Design
- Mobile Interaction Design
- Evaluation of Systems
- Contextual Inquiry
- Information Visualization
- Network Analysis
- Data Analysis
- Recommender Systems
- Graphic Design
- Info-Seeking Behavior