What is a “normal”?
A Normal is maybe not an everyday person in every way, but has limited Internet knowledge. They certainly don’t read TechCrunch, they haven’t heard of RSS feeds, they probably don’t have a smart phone or at least don’t have many apps installed, and although they surf the Web a lot, they have little clue what a web browser really is.
Why is it important to attract normals?
[The theory] is that your business will never be a huge success unless your userbase includes a vast majority of Normals. Early adopters are good for initial traction and launch buzz, but until you attract Normals, you’ll never get past that first reaction.